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What to Do When Your Sales Process Is Failing (Spoiler: It Starts with a VIP Day)

What to Do When Your Sales Process Is Failing (Spoiler: It Starts with a VIP Day)

June 07, 20252 min read

Let’s be honest: most CRMs collect digital dust.

Despite spending thousands of dollars on software meant to make your sales process easier, most businesses find themselves right back where they started—tracking leads on sticky notes, spreadsheets, and in someone’s inbox.

Why?

Because the CRM was never actually implemented. And even worse—the team was never trained.

❌ The Cost of a Half-Built CRM

A CRM that isn’t set up properly becomes just another expensive contact list. Without a clear structure, automations, and a defined process, it’s confusing to use. So people don’t use it.

And when your team doesn’t know what to do in the system—or when—it creates bottlenecks, missed follow-ups, and lost revenue.

The truth is, you don’t have a software problem. You have an implementation problem.

✅ How Work Smarter Digital Solved the CRM Gap

At Work Smarter Digital, we saw this problem over and over again:

  • CRMs purchased but never used.

  • Sales teams unsure what to do next.

  • Founders stuck managing leads in their head.

So we built the Revenue Accelerator Program to bridge that gap.

It starts with a standardized yet simple sales process—one that’s designed to be easily customized to your business. No complex sales funnels. No “one-size-fits-all” playbooks. Just a clear, proven structure that works.

Learn more about the Revenue Accelerator here.

Sierra Collins, Sierra Learnership Collaborative

⚡ What Makes the VIP Day Different?

The Revenue Accelerator VIP Day is where implementation actually happens.

In just one focused session, we:

  • Set up your CRM with our pre-built system

  • Customize it to your unique sales process

  • Train your team so they know exactly how to use it

By the end of the day, your CRM isn’t just installed—it’s ready to work.

And the next day?

You’re tracking leads, automating follow-ups, and moving deals forward with confidence.

Heather McElrath, CastleBridge Communications

🚀 What the Next Business Day Looks Like

Imagine logging in the next morning and everything is exactly where it should be:

  • Your leads are organized in the right stages of your pipeline

  • Tasks are scheduled with clear action steps and deadlines

  • Email templates are loaded and ready for quick, consistent follow-up

Instead of scrambling to find notes or wondering what to say next, you're simply following your process—building relationships, making offers, and moving deals forward.

That's the power of a system that works for you, not against you.

💬 Real Results from Real Businesses

Here’s what Karlyn Ankrom founder of Oh Snap! Social had to say:

“The VIP Day turned my CRM from chaos to clarity. I finally have a system I use consistently—and the sticky notes are gone for good.”

🎯 Ready to Make Your CRM Work for You?

If your CRM is sitting half-built, unused, or confusing your team—don’t scrap it. Fix the real problem.

The Revenue Accelerator will give you the systems, structure, and support to finally make it work.

👉 Think it’s time your CRM stopped being just a fancy contact list?

Let’s make it your most powerful sales tool—starting in one day.

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Mary Sue Dahill

Meet Mary Sue Dahill, founder and CEO of Work Smarter Digital, where she helps entrepreneurs and small business owners turn business chaos into streamlined success. With over 25 years of experience in tech startups and software management, she specializes in sales automation, client acquisition, and retention strategies. Through her Revenue Accelerator Program, Mary Sue helps businesses replace duct-tape systems with scalable, repeatable processes that drive growth. She is also the author of The Boutique Effect and the upcoming The Solopreneur’s Dilemma. Get ready for actionable insights and no-nonsense strategies!

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