FAQ

What do I need to start accepting payments?

We support payments through Stripe only. There is no cost to setup a Stripe account.

What happens when people buy through Work Smarter Digital, and when does the money show up in my account?

Your money is yours. We never touch your money. Ever. When you start processing live payments from your customers with Stripe, you won’t receive your first payout until 7–14 days after receiving your first successful payment. The first payout usually takes a little longer in order to establish the Stripe account. Processing subsequent payouts typically happen within two business days.

Can I use Work Smarter Digital to sell physical products like books?

Yes, though to be fair, it's not what Work Smarter Digital is designed for. There are two things making it a bit cumbersome: One is that Work Smarter Digital doesn't include logic to calculate the shipping cost, so it has to be included in the price. The other is that Work Smarter Digital doesn't have a shopping cart, so there's no good way for customers to buy two copies of your book.

How do I move my current newsletter subscribers over from AWeber / Mailchimp / my current email provider?

It’s super easy. Just export/download your current subscribers list from your old system to a CSV file. Then go to your list (or create a new one) in Work Smarter Digital, click "Import subscribers," upload the CSV file, tell us what's the name, what's the email, and so on, and click import. Now your list is in Work Smarter Digital. No need to opt in again, as long as you verify that the subscribers have all asked to hear from you. And if you need any help with this process, we provide one-on-one assistance.

Can I run more than one business from one Work Smarter Digital account?

Yes you can. Your account will have one name, though, so make sure to pick something you're okay with everyone seeing. Your name is often a good choice. Also, the invoice numbering will be in one sequence, and the branding, such as colors and logos, are going to be the same across the account. If all of those constraints are okay with you, then you're good to go.


However, if you’d like to add a second account, you can do that at a 50% savings.

How much do extra contacts cost?

Nada. You get unlimited contacts at no extra cost. How’s that for service?

What day of the month do you charge?

To keep it simple, we bill every 30 days. That way there are no complicated rules for what happens when you buy on the 31st of the month, or anything like that. That means the day of month you're being charged will change slightly from month to month, except for months that have exactly 30 days.

How is the email deliverability?

Unlike other email marketing solutions, we set up your own domain for email sending. You build your own reputation.

How much does sending text messages cost?

Your subscription includes $5 towards text messages per month. If you go over this amount, see the pricing table. This includes one phone line.